We have been made aware that an error has been made which has resulted in council tax Direct Debit instalments which are due on the 15 September to have been taken from bank accounts a day early, on the 14 September.



We sincerely apologise for this error and for the inconvenience caused.

If the payment being taken a day early has caused you difficulty I would urge you to contact your bank straight away and advise them that you want to claim the payment back through the Direct Debit Indemnity Scheme.

If you do this your bank will credit your bank account immediately with the amount taken and we will then rearrange your future instalments.

Once again we apologise for the inconvenience caused.