Arriva North West is disappointed to announce planned industrial action by drivers and engineers. The next 24 hour strike will be Monday 6th November 2017.



Strike action for Monday 6th November to go-ahead as planned.
No planned Arriva bus services in Merseyside, Greater Manchester, Lancashire or Cheshire on strike days
Arriva customers with pre-paid Arriva tickets travelling in Merseyside, Greater Manchester, Lancashire or Cheshire will be able to use them on the Merseyrail and Northern rail networks
Arriva tickets will be accepted on Stagecoach Quality Network Routes
Regrettably, the unions have called further strikes dates on 8th, 13th, 20th and 27th November.
No changes to services operated by Arriva Buses Wales


Arriva North West buses confirms that the planned 24 hour industrial action for Monday 6th November will go ahead. No planned Arriva bus services will operate within Merseyside, Greater Manchester, Lancashire or Cheshire (except for services running out of the Chester depot 1, 1A, 15, 15A, DB1, DB2, DB4, 3, 3A, 4, 4A, 10, 10A, 82 and services coming into Chester from Wrexham and Rhyl which will run as normal.). We will be providing updates throughout Monday through our social media channels.

We are pleased to announce that customers with Arriva pre-paid tickets (i.e. Weekly, Annual, Student etc. excluding SOLO) travelling in Merseyside will be able to use them on the Merseyrail network and throughout the North West on corresponding routes with Northern Rail on Monday 6th, for details of network and times please visit Merseyrail or Northern Rail. Also all Arriva tickets will be accepted on Stagecoach Quality Network Routes in Merseyside – Services 10A, 14, 53, 82, 86, 471 and 472 for details of times and other bus services visit Merseytravel.

The strike action on Wednesday 8th November will coincide with ongoing RMT rail strikes, meaning that passengers will not be able to use Arriva pre-paid tickets on the Merseyrail network or on corresponding Northern Rail routes throughout the North West. However, passengers travelling with Arriva (daily and weekly) tickets will continue to be accepted on Stagecoach Quality Network Routes on this day.

The unions have called further strike days for the 8th,13th, 20th and 27th November.

Arriva North West want to wholeheartedly apologise to our customers who will be affected by this industrial action.

For any specific questions regarding your local bus service please contact customer services on 0344 800 44 11.

Statement from Phil Stone, managing director for Arriva North West: "It is disappointing that, having met with the unions last week where we tabled two further improved pay offers they are unwilling to take these back to their membership for a vote. Instead customers have to endure yet more days of unnecessary strike action. We have always made it clear that we are available for further pay talks to reach a fair deal for our drivers and which supports the sustainability of the business.

“We urge the union to call off the strike action that will cause unnecessary disruption and inconvenience to customers and get back round the negotiating table.

“We would like to reassure customers that we will continue to do all we can to resolve the situation and wholeheartedly apologise for the inconvenience that this will cause.”