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  1. #1
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    Phone Techy Help Needed

    In short I have left my current network provider and moved my number to a new phone and network. I wish to sell my old phone Samsung Galaxy J3 and have restored it to factory setting but it keeps asking for the Google account it was previously synced too ?? Obviously I can't sell it like this, any phone techies come on here ?





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  3. #2
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    Jul 2006
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    Quote Originally Posted by Ric View Post
    In short I have left my current network provider and moved my number to a new phone and network. I wish to sell my old phone Samsung Galaxy J3 and have restored it to factory setting but it keeps asking for the Google account it was previously synced too ?? Obviously I can't sell it like this, any phone techies come on here ?
    It doesn't matter, the google account is yours, you use this on your new phone. When you sell it the new owner will either have their own google account or will need to create one.

  4. #3
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    Quote Originally Posted by gsgsgs View Post
    It doesn't matter, the google account is yours, you use this on your new phone. When you sell it the new owner will either have their own google account or will need to create one.
    It's not giving that option, only to enter the previous account it was synced with.

  5. #4
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    Quote Originally Posted by Ric View Post
    It's not giving that option, only to enter the previous account it was synced with.
    At that point the new owner enters their login details it will then access their original account.

  6. #5
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    Quote Originally Posted by gsgsgs View Post
    At that point the new owner enters their login details it will then access their original account.
    So am ok to sell it then ?

  7. #6
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    I'd say so, I've reset my phone before and once it's finished and turned it on as you say it ask for a Google account, this is for Gmail, Play store.

    So long as you've not entered your account you should be fine.

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