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Originally Posted by Hamble
In that case ask to speak to the practise manager.
I have been confronted with the barrier of the iron receptionist at the Doctors - it is like being given the third degree. I do not wish to discuss my personal health problems with someone who has no medical knowledge, which is embarrassing enough - and then have to repeat myself once I get to see a doctor. May just as well discuss my problem with some random call centre operator.
I have also spoken to a 'Practise Manager' whose foreign accent made it very difficult to understand, and it was impossible to relay information back to her.
While on the subject of non-medical persons creating barriers where none should exist - don't EVER go into a pharmacy and ask for some aspirins.
" Could I have a box of Aspirins please?"
" Yes, what do you want the aspirin for?"
"Er, nothing specific, I just need to get some aspirins"
"It would help if I knew what they were for - is it for a sore throat, headache..?"
"I just want normal aspirins"
"We have different types of aspirins"
"No you don't. Aspirin is aspirin - you may have different strengths but it is all aspirin"
"Well. I would need to know what you need it for"
"I need it for general purposes. I have run out of it at home and I need some more - so how does that help?"
"What do you use it most for?"
"Just give me the most commonly used aspirin strength and that will do"
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Originally Posted by said
I have been confronted with the barrier of the iron receptionist at the Doctors - it is like being given the third degree. I do not wish to discuss my personal health problems with someone who has no medical knowledge, which is embarrassing enough - and then have to repeat myself once I get to see a doctor. May just as well discuss my problem with some random call centre operator.
I have also spoken to a 'Practise Manager' whose foreign accent made it very difficult to understand, and it was impossible to relay information back to her.
While on the subject of non-medical persons creating barriers where none should exist - don't EVER go into a pharmacy and ask for some aspirins.
" Could I have a box of Aspirins please?"
" Yes, what do you want the aspirin for?"
"Er, nothing specific, I just need to get some aspirins"
"It would help if I knew what they were for - is it for a sore throat, headache..?"
"I just want normal aspirins"
"We have different types of aspirins"
"No you don't. Aspirin is aspirin - you may have different strengths but it is all aspirin"
"Well. I would need to know what you need it for"
"I need it for general purposes. I have run out of it at home and I need some more - so how does that help?"
"What do you use it most for?"
"Just give me the most commonly used aspirin strength and that will do"
Why would you go to a pharmacist for Aspirin, go to Home Bargains plenty on the shelf for about 20p?
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Originally Posted by Alikado
Certain
What can I say?
Shocking if true.
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Originally Posted by said
I have been confronted with the barrier of the iron receptionist at the Doctors - it is like being given the third degree. I do not wish to discuss my personal health problems with someone who has no medical knowledge, which is embarrassing enough - and then have to repeat myself once I get to see a doctor. May just as well discuss my problem with some random call centre operator.
I have also spoken to a 'Practise Manager' whose foreign accent made it very difficult to understand, and it was impossible to relay information back to her.
While on the subject of non-medical persons creating barriers where none should exist - don't EVER go into a pharmacy and ask for some aspirins.
" Could I have a box of Aspirins please?"
" Yes, what do you want the aspirin for?"
"Er, nothing specific, I just need to get some aspirins"
"It would help if I knew what they were for - is it for a sore throat, headache..?"
"I just want normal aspirins"
"We have different types of aspirins"
"No you don't. Aspirin is aspirin - you may have different strengths but it is all aspirin"
"Well. I would need to know what you need it for"
"I need it for general purposes. I have run out of it at home and I need some more - so how does that help?"
"What do you use it most for?"
"Just give me the most commonly used aspirin strength and that will do"
How many did you ask for?
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Originally Posted by gsgsgs
Why would you go to a pharmacist for Aspirin, go to Home Bargains plenty on the shelf for about 20p?
True-no questions.
Only a limit of 2 boxes per person.
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Originally Posted by gsgsgs
Why would you go to a pharmacist for Aspirin, go to Home Bargains plenty on the shelf for about 20p?
It's a while since I bought Aspirin in the UK, but as you say pain killers such as Aspirin are available on the shelf at other stores for far less money. Even if you do buy them in a drug store, surely they are available on the shelf? I would never go to the pharmacist to ask for common or garden pain killers.
In Said's case it's probably just one more post to add to his ever growing 'Things That Didn't Happen' list.
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Originally Posted by seivad
It's a while since I bought Aspirin in the UK, but as you say pain killers such as Aspirin are available on the shelf at other stores for far less money. Even if you do buy them in a drug store, surely they are available on the shelf? I would never go to the pharmacist to ask for common or garden pain killers.
In Said's case it's probably just one more post to add to his ever growing 'Things That Didn't Happen' list.
As a pain killer pharmacists would recommend paracetamol before aspirin
for the side effects.
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A District nurse called to see my trouble and strife and I was talking to her about the remote chances of seeing a GP instead you get a telephone conversation and the pharmacy delivering anti biotics, she said she saw a patient who had tried to make an appointment to see her GP to no avail so she phoned the surgery and insisted a doctor come out to see the lady which grudgingly they did. It is a ridiculous state of affairs and a pity the death rates don't show how many of those have been neglected by the very people who should be helping them.
The District Nurses are seeing many people on a daily basis so if they can why can't Doctors.
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Originally Posted by Hamble
Medical receptionists are trained in asking questions to sort urgent from non urgent.
If you feel unheard then it is best to ring again.
In my view, medical receptionists are trained to protect the Great Man (or Woman) from the unwashed plebs who have the audacity to feel ill.
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Originally Posted by Lamparilla
In my view, medical receptionists are trained to protect the Great Man (or Woman) from the unwashed plebs who have the audacity to feel ill.
The nhs has and always be the love to hate service.
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